Cookie Policy

1. Introduction

Nimblechapps SA ("we", "us", "our") operates the website at https://nimblechapps.co.za (the "Website"). This Cookie Policy explains what cookies are, what cookies we use, why we use them, and how you can manage your preferences.

This policy is part of our commitment to transparency and compliance with the Protection of Personal Information Act 4 of 2013 (POPIA). By using our Website, you acknowledge this Cookie Policy and the choices available to you.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and remember certain information about your visit — such as your preferences or whether you have visited before.

Some cookies are essential for the website to function correctly. Others help us understand how visitors use the site so we can improve it. Under POPIA, cookies that can identify you as an individual are considered personal information and require your consent before being placed.

3. Cookies We Use

We use the following categories of cookies on our Website:

4. Legal Basis for Using Cookies Under POPIA

Under POPIA, we are required to have a lawful basis for placing cookies that collect personal information. Our legal bases are as follows:

• Consent — For analytics and third-party cookies, we rely on your explicit consent given through our cookie consent banner. You may withdraw this consent at any time.
• Legitimate Interest — For strictly necessary cookies required for the Website to function, we rely on our legitimate interest in providing a working website. These cookies do not collect identifiable personal information.

5. How to Manage Your Cookie Preferences

You have full control over which cookies are placed on your device. You can manage your preferences in the following ways:

• Cookie consent banner — When you first visit the Website, a consent banner will appear. You can accept or decline non-essential cookies at that point. Your choice will be saved for 12 months.
• Browser settings — Most browsers allow you to block or delete cookies through their settings. Note that blocking strictly necessary cookies may affect how the Website functions. Common browser instructions: Chrome — Settings > Privacy and Security > Cookies. Firefox — Settings > Privacy & Security. Safari — Preferences > Privacy.
• Google Analytics opt-out — You can opt out of Google Analytics tracking across all websites using the Google Analytics opt-out browser add-on.

6. Third-Party Data Processors

Where our cookies involve third-party services, those providers process data under their own privacy policies. We have data processing agreements in place where required.

• Google Analytics — Operated by Google LLC, USA. Privacy policy: policies.google.com/privacy
• HubSpot — Operated by HubSpot Inc., USA. Privacy policy: legal.hubspot.com/privacy-policy

Both providers participate in international data transfer frameworks. Data processed by these providers may be stored outside South Africa. We take reasonable steps to ensure equivalent data protection standards apply.

7. Data Retention

Cookie data is retained only for as long as necessary for the purposes described in this policy. Consent records are retained for a period sufficient to demonstrate compliance in the event of a regulatory inquiry. Analytics data is retained for 26 months in Google Analytics, after which it is automatically deleted.

8. Your Rights Under POPIA

Under POPIA, you have the following rights in relation to personal information collected through cookies:

• The right to be informed about how your personal information is collected and used.
• The right to access personal information we hold about you.
• The right to request correction of inaccurate personal information.
• The right to object to the processing of your personal information.
• The right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
• The right to lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, contact our Information Officer at contact@nimblechapps.co.za.

9. Contact Us

If you have any questions about this Cookie Policy or how we handle your personal information, please contact us:

You may also lodge a complaint with the Information Regulator of South Africa: www.justice.gov.za/inforeg

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The date at the top of this page indicates when the policy was last updated. We encourage you to review this policy periodically.